Your brand
Your logo, colours, wording and domain on every screen, email, receipt and guest page. Guests never see our name unless you want them to.
StayOps
Every stay, short or long, run from one place.
StayOps brings bookings, guests, housekeeping, owners and money together, for nightly lets and long lets alike. It carries your brand, lives on your domain, and keeps your data yours.
At a glance
- Short lets and long lets in one system
- Works with Airbnb and Booking.com through Beds24
- Owner statements every month, automatically
- Your logo, colours and domain
- Runs on low-cost shared hosting or your own server
- Switch modules on only when you need them
Why StayOps
Built inside a working apartment business, then rebuilt as a product. It knows about split bills, late check-ins and the owner who wants the money on the first.
Everything included
What StayOps does.
Start small and add modules as you grow. Switching a module off never deletes data.
Bookings and calendar
- One calendar for nightly stays and long lets
- Stays across months split automatically for reports
- Overbooking warnings
- Rates calendar with prices per night
- Multi-unit calendar with drag to move
- Import from spreadsheets
Channels and website
- Two-way Beds24 connection: bookings, prices, messages
- Your own branded booking website
- Online payments, rate plans and promotions
- Booking widget for your existing site
- Enquiries, guest accounts and reviews
Guests
- One inbox for every guest message
- Online pre check-in with ID upload
- Guest issue portal with photos
- Booking confirmations and receipts
- Front desk check-in and check-out, keys
Housekeeping and maintenance
- Check-in and check-out tasks handed out in turn
- Checklists per unit
- Inventory and damage reports
- Maintenance jobs, vendors and planned servicing
Long lets
- Contracts and tenancies
- Recurring rent and bills
- Invoices, receipts and deposits
- Corporate accounts
Owners and money
- Owner payouts: percentage of profit or per booking
- Monthly statements and an owner portal
- Expenses with receipts, profit and loss per unit
- Who holds the cash, bank deposits, staff transfers
- Multi-currency with monthly exchange rates
Team
- Roles and permissions per person
- Leave requests
- Monthly performance scores and rewards
- Sign-in log and two-step sign-in
AI, optional
- Pricing advisor for every free night
- Reply drafts and holding replies for guests
- Operations alerts when something goes wrong
- Use your own AI subscription, or none
Your data
Installed for you on your own hosting or server, with a licence. Export everything at any time. Guest ID documents are deleted on the schedule you set.
Your way
Any country, currency and timezone. Platforms, expense categories, checklists, payout rules and messages are all yours to change.
Getting started
From first call to first booking.
Demo
We show StayOps working on a live site and talk through how you run things.
Set up
We install it on your hosting, on your domain, with your branding.
Move in
Bring your units, bookings and owners from spreadsheets or your old system.
Run
Connect your channels and go. Updates arrive without losing anything.